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About Robin Singh

Robin is a Technical Support Executive with a combined experience of 6 years. He is well acquainted with various Knowledge base tools and is currently associated with ProProfs. In his free time, Robin enjoys reading and traveling.

Social Media Makes Sales Enablement Easy By Showing How Smart Business Can Be

October 1, 2016 - Last Modified: September 8, 2022 by Robin Singh 1,321

It has become clear that social media is here to stay. With that in mind, you have to think about what you can do to get in touch with people in a sensible and controlled manner. Part of this includes knowing how to manage social media to improve your business intelligence. Your business intelligence is […]

10 Ways to Reinvent Your Live Chat Software

July 19, 2016 - Last Modified: July 19, 2016 by Robin Singh

Live Chat Sortware

Relying on a live chat is a necessity for every business out there. It is responsible for cutting down customer support expenses and greatly increasing customer satisfaction.

Create Better Online Documentation

July 12, 2016 - Last Modified: October 12, 2016 by Robin Singh

Online Documentation

Online documentation is important – it is the work that is hidden behind all the flashy products, humble graphics and text that provide you with knowledge when you need it the most, and the best part is that you can do all this without someone else’s assistance. Many businesses think that they can ignore online […]

Know How to Establish a Solid FAQ to Reduce Customer Support Tickets

June 20, 2016 - Last Modified: September 19, 2020 by Robin Singh

Create FAQ page

FAQs are very important for all types of serious businesses, not to mention that they are very efficient, as the whole business continues to grow. Once the company blooms and the amount of customers start skyrocketing, the cost of support calls for your customers continues to grow. These are the times when FAQ pages are […]

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