Social Media as CRM Working in sales has introduced me to a whole new way of thinking about my network of relationships. In my current position, I have a CRM (customer relationship management) software system in which I keep detailed records of the thousands of prospects and clients I have been introduced to in my […]
Social Media as Self-Expression
Most people, especially those we might consider to be technophobes, would scoff at the notion of social media as art. Yet, if we define art as self-expression, posting is the new painting. Years ago, an artist would create a work of art–be it a painting, a story, a sculpture, or any other medium of self-expression–but […]