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Home » The Famous Blog » The Tao of Business Strategy

The Tao of Business Strategy

September 17, 2011 - Last Modified: September 17, 2011 by Colin Millar

Tao of Business Strategy

Tao is a Chinese term meaning the ‘way’ or ‘route’. The Tao of Business Strategy is a simple, highly effective path to creating the kind of business strategy you need; your staff desire; your stakeholders demand and will create benefit for generations to come.

Taoism recognises the interconnectivity of all things. The Tao of Business Strategy recognises that strategy is intertwined with business success and the development of great people who will go on to create great businesses in the future.

Create a great business strategy

There is no ‘easy’ way to create a great business strategy, it will always require hard work; intense questioning and rigorous planning but this Tao provides 3 basic steps to getting it right.

Think of the Roman numerals for 3 (III), joined together creating a top, bottom and supporting pillars. Using this Tao, you will get a solid foundation, a strong roof and supporting struts.

Why?

Start by creating and defining your own thunder, your raison d’etre, the very reason why your business exists – the thing you’re passionate about. Getting this right will feed a simple yet effective statement of the future as you see it (your ‘vision’) and encapsulate your reason for doing what you’re doing (your ‘mission’).

Tell the world what you’re about. If they believe in your thunderous why, they’ll support you even when things don’t go according to plan. If you’re passionate about it, you’ll attract others who are passionate about it too. Think Apple here – they don’t have ‘customers’, they have ‘supporters’!

What?

This will explain ‘what’ your business will be doing be it making widgets or tilting the axis on which the world rotates and should absolutely link in to and support the ‘why’.

These will be your ‘objectives’ and they should support your mission and move you toward your vision. If they don’t, then you’ve got something wrong and now’s the time to go back and review where the gap is.

It also covers (in the planning stages) ‘what’s required; what’s expected; what’s within and outside acceptable tolerance, what will be your USP and so on. Leave nothing to chance, create plan A, B, C and so on.

It’ll make clear your expectations to your team and your shareholders.

How?

Now you know what you’re going to be doing (and why you’re doing it), it’s time to start thinking about how you’re going to make it happen; how you’re going to get your message to the masses and get the various component parts together.

Emanating from this will be the ‘when’ and ‘who’ but these are logistical considerations not strategic ones. Get the team who can deliver on your strategy not the strategy that your team can deliver.

Karma

The natural law of ‘cause and effect’, Karma suggests that if you do good things, good things will continue to emanate from it, a positive ripple from a single act thrown into a still pool of water.

This Tao is designed to ensure that you do ‘good things’ in order that good things are visited upon you, your business, your colleagues and friends, investors, customers and the wider community.

Of course merely doing good deeds is not enough and success will require continually checking on progress; avoiding mission creep and digression, hubris or complacency.

A strong moral compass combined with a defining mission statement and a code of ethical practice combined with the kind of integrity that epitomises professional managers will ensure you stay with the Tao.

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Filed Under: Money

About Colin Millar

Follow @colin_millar

Chairman of Glasgow CMI; EFQM Business Excellence Practitioner & Accredited Assessor; Official Ambassador for the CMI; Head of Operations at CRBS in Scotland.

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{ 18 Responses }

  1. Colin Millar says:
    The follow up to the Tao is now available: http://rantingscot.wordpress.com/2011/12/11/its-a-wonderful-tao/ Please head over and give it a read - would love to hear your comments and views!
  2. Kisha says:
    If you can’t really run from then, try to relax and consider your options in a positive way. Choose not to get too involved emotionally. Put your game face on.
  3. Noel Addison says:
    I have to agree that the philosophy of karma do exist in business. It's like you'll reap what you planted. If you do your business the right way, directed it to the right path you can be sure that you'll get the right and the best results.
  4. Morgan says:
    Hi Colin, I love the last one 'Karma'. You definitely do get back what you give out. Even if it's just a super positive energy, giving can be a great way to receive. That's not to say that you should go out and give EXPECTING to receive. You should give because you want to, because you have the absolute desire to give more than you bring in. Thanks for the great post!
    • Colin Millar says:
      Hi Morgan, I'm going to buck the trend and say a very big thank you for your kind comments :-) Completely agree with you too - Karma in most teachings is about 'intention' and if you're intention is to invoke good Karma by doing things, I'd probably suggest that you're intentions are wrong. You should do the right thing because it's the right thing to do and should similarly expect that the 'right' things will happen to you also. Thanks for taking the time to comment, very much appreciated. Have a great day!
      • Ricardus says:
        Ya, i think with honesty as well, your followers know that there's integrity and they will come back to you and the faith is there as well.
        • Colin Millar says:
          Thanks Ricardus, We should take our moral compass to the office with us every day. As you say, if you show honesty and integrity (as well as congruence?), people will trust you and follow you because they believe in you. Managers are real people with a job to do not actors assuming a character for the duration of the shoot. Have a great day!
  5. Steve says:
    Colin, Your Karma hit my Dogma (Ba dum bum, that's it for tonight folks, I will be here all week...) Seriously, my views on this are pretty close to being dogmatic. Have a sense of direction and plans to get there but having the moral compass to do things the "right" way and not cut corners or trample others while doing it are close to being a staunch and firm opinion that I have held for a while. The good thing is that this really does seem to be a way to get ahead with an online business. Having direction and purpose but the willingness to help others is a great way to get ahead online! Thanks for this great post! Steve
    • Colin Millar says:
      Hi Steve, Hope the dogma's okay after the collision! :-) Reminds me of the question "what happens when an unstoppable force meets an immovable object". Answer in my next blog - the challenge will be working it in. Thanks very much for the feedback / comment, very much appreciated. I truly believe you can extend it to all aspects of business as Karma is usually dictated by intention so you can continue to stand your ground or do what's right for the business and invoke positive Karma and vice versa. Best wishes!
  6. Vilma says:
    Hello Colin, Thank you for sharing your Tao formula and some insights, And I do believe in Karma that if you do good things, good things also will continue coming in your business.
    • Colin Millar says:
      Hi Vilma, Many thanks for the comment, very much appreciated. Best wishes!
  7. Ming Jong Tey says:
    Hey Colin, I love the Karma part! It also can be interpreted as reciprocity. When you are good to people, they will be doing the same to you. It is so basic and fundamental stuff but yet we seldom see people practise... Cheers, Ming
    • Colin Millar says:
      Thanks Ming, Great point, part of the Tao and is to encourage reciprocity and the return of good deeds from those who've received good deeds from you. I believe the Karma attracted by the Tao goes even deeper and spins off into positive personal and societal benefits for the people involved in your business and beyond. Great businesses will develop their people and this will create further benefits for years to come. My goal is to leave a positive legacy through the people I work with. Best wishes!
  8. Colin Millar says:
    Thanks Dave, I firmly believe the current re-adjustment that is the hangover from the global financial crisis is only one facet of a much wider societal pandemic and that the antedote is building good, honest businesses based on the Tao. The only people who should be concerned with making money are the Royal Mint or global equivalent. Everyone else should be creating exciting; engaging; enterprising businesses that add something to the communities they serve and the staff they employ. I'm not against profits - I'm against profiteering. Thanks Mohamed, When I studied journalism, we were always reminded for the 5 W's of a good news story - what; where; why; when and who. It translates very simply and effectively into business or journalism and I wonder if its simplicity in approach is that it engages people at a conscious and subconscious level. I like to start with the "why" (or creating your thunder) because I believe that's the biggest question you can ask in business; religion; life but the model / Tao and approaches are dynamic enough to allow people to introduce the various facets at points comfortable to them and their circumstances. If you're already in business - starting at "Why" wouldn't be ideal but you could look at the "Who" and start to build around the strengths of the team you have or if you've got raw materials you may consider "What" you're going to use them to make etc. I believe that for too long the business discussions and decisions have been about "How" do we maximise profit so that we can grow; consume other companies and continue to grow, all the time increasing profit margins. Perhaps this period of austerity and fiscal 're-adjustment' will force a great many people to examine their most basic held beliefs and compare their actions against their principles and we could and should emerge from this stronger; more focussed and more determined to create a very different kind of wealth - the kind that doesn't necessarily show as income on a spreadsheet but engages our people; garners support from our commuities and laudits from our counterparts across the world.
  9. Mohamed Osam says:
    Great Post Colin. I personally go by the 5 W's, as simple as it may sound, IMO the 5 W's cover 360 of whatever business strategy one is trying to put together. You started with the "what", but allow me here however to agree with Jim Collins's concept of "First Who then What", before we can tell the "what", I think it is critical to start with the right people in the bus first, why we are in the bus, what we need to do, where we want to go then the why and how. And many thanks for adding the "Karma" part, many businesses nowadays seem to underestimate how essential the business core values are to business success. Not only we need to abide to higher standard of business ethics, but the business should also provide a community value one way or the other. My favorite example is Ben & Jerry and how they stand behind their mission statement and ensure paying back the community.
  10. Dave Lucas says:
    Everyone should save and print these simple, truthful directions! An honest business foundation and a clear budget should speed anyone along the path top greater things! Blog On!
  11. Colin Millar says:
    Hi Ryan, Thanks very much for the comment. It's disappointing that people think it's 'success at any cost' - that kind of attitude contributed to a global financial crisis and the News of the World scandal. If that's your strategy, you will fall foul. My wider concern is that if we start demonstrating ethical business models just now, then those who follow us will emulate and replicate our behaviours, so the benefits will be returned many times through future generations too. From the outset, your 'thunder' should be about what you're great at and why that fills a market niche. Have a great day!
  12. r says:
    Hi Colin, I like your Tao formula. Karma plays a huge part. Even if you know little as a new entrepreneur, good karma opens doors for you. People help kind, considerate, generous folks out. You make business contacts. You attract like-minded clients. You steer clear of many business headaches because your karma was clear, you were honest and direct. On the flip side, your Why, What and How can be crystal clear, yet if your karma isn't good, your foundation is shaky and guaranteed, your business goes South. Be kind and generous in all you do, and things will work out for you. Thanks for sharing your insight! RB

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