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CRM versus SCRM – The Full Comparison

May 24, 2012 - Last Modified: May 24, 2012 by Elke Schmitt

CRM versus SCRM

Connecting with customers is one of the challenges of nearly every business, so it makes sense that business leaders would find easy solutions to managing that challenge. This often means searching for software that will make the task easier. In the past, the market of customer relationship management software was a homogenous field – software […]

Google Plus and Relationship Management

November 6, 2011 - Last Modified: April 1, 2014 by Doug Rice

Relationship Management

Social Media as CRM Working in sales has introduced me to a whole new way of thinking about my network of relationships. In my current position, I have a CRM (customer relationship management) software system in which I keep detailed records of the thousands of prospects and clients I have been introduced to in my […]

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