Have you ever wondered if your email successfully traveled through cyberspace to reach its intended inbox? Yesware was created to answer the question for you. Yesware was originally designed by salesmen for salesmen as a means of tracking emails. Matthew Bellows, Yesware CEO, launched the company in July of 2010 with a $1 million seed […]
The MI6 CRM – How James Bond Became a CRM Superhero
If, like me, you’re a Bond fan, then your head is probably swimming with the events from Skyfall. And then, you come back to your desk, and it’s back to the real world, helping customers, helping grow the business, and you try to inject a little Bond into your day-to-day life. And surely MI6 use […]
The Most Important Functions that Every CRM App Should Provide
At some point, with any luck, your business will outgrow basic spreadsheets, post it notes, and the rolodex. It will get too difficult to wade through all the information to get to the right client’s data, in order to provide the most topnotch customer service possible. You’ll also need to have a program that can […]
CRM versus SCRM – The Full Comparison
Connecting with customers is one of the challenges of nearly every business, so it makes sense that business leaders would find easy solutions to managing that challenge. This often means searching for software that will make the task easier. In the past, the market of customer relationship management software was a homogenous field – software […]