It’s important for business owners to be aware of the terms used in their trade, so we thought we would create a handy and fun way to learn them. Read the full story: Customer Service Applications
Customer Experience Strategy – CRM Best Practices
Interview with Barry Dalton a customer experience strategy and technology leader with GetApp. Read the full story: CRM for Small Business
Five Customer Service Tips from Top Airlines
When you boil it all down, airlines are really selling something pretty simple. Read the full story: Customer Service Tips
Consumers Can Put You Out of Business Online
Consumers have a lot of power, especially when it comes to reviews, organic search results, and social media. Read the full story: reputation management