The Little Customer Service Encyclopedia
It’s important for business owners to be aware of the terms used in their trade, so we thought we would create a handy and fun way to learn them.
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About Elke Schmitt
Follow @elkeschmittElke is an English Philologist from Germany with a passion for Online Marketing and Internet trends. She currently works as an online marketer for www.getapp.com. Her motto is : "Your life is what your thoughts make it.". Follow @GetApp on Twitter!