At some point, with any luck, your business will outgrow basic spreadsheets, post it notes, and the rolodex. It will get too difficult to wade through all the information to get to the right client’s data, in order to provide the most topnotch customer service possible. You’ll also need to have a program that can […]
CRM versus SCRM – The Full Comparison
Connecting with customers is one of the challenges of nearly every business, so it makes sense that business leaders would find easy solutions to managing that challenge. This often means searching for software that will make the task easier. In the past, the market of customer relationship management software was a homogenous field – software […]